How to Fix Shared Calendar not Syncing with Outlook?
Summary: Shared calendars in Outlook may fail to sync
due to various reasons. In this guide, we’ll mention the reasons behind
the shared calendar not syncing with Outlook issue. We’ll also provide the solutions to troubleshoot and resolve the problem.
In Outlook, shared folders allow multiple users to access and update a calendar, send or receive messages, and ensure everyone stays on the same page. However, sometimes due to problem with the system, Outlook client, or Outlook data file, users may encounter issues where their shared calendars fail to sync with Outlook.
Below are the common reasons behind the shared calendar synchronization issues.
- Poor network or internet connectivity
- Incorrect or misconfigured calendar-sharing settings
- Outdated Outlook or Windows
- Sync issues
- Oversized or inconsistent Outlook cache (.ost) and temporary files
- Conflict with other apps, such as antivirus
- Faulty or incompatible add-ins
- Damaged or corrupt Outlook profile
- Shared calendar permission issues
Below are the solutions you can follow to troubleshoot and fix the shared calendar syncing problem with Outlook.
Note: Follow the solutions in the given order to effectively resolve the syncing issues in Outlook and restore access to shared calendars.
Solution 1: Check Network and Internet Connectivity
Unstable network connection can disrupt the sync process between the shared calendar and Outlook. Follow the below steps to check and improve your network:
- Sometimes, a simple restart of router or modem can resolve network connectivity issues. Simply power off the router, wait for 10 seconds, and then power it back on.
- If you’re using a wireless connection (Wi-Fi), switch to a wired connection (Ethernet/RJ45) to eliminate any potential wireless interference that may be causing issues with your network connection.
- If the internet is still not working, immediately reach out to your internet service provider. Ask them to check for any network outages or issues in your area and fix the internet connectivity.
Once you have a stable and consistent network connection, you can go ahead and follow the other advanced troubleshooting solutions.
Solution 2: Resync the Shared Calendar
By resyncing the shared calendar, you can resolve any temporary syncing issues. The steps are as follows:
- Open Outlook and click on the Calendar.
- Then, right-click on the shared calendar with which you are encountering the synchronization issue and select Delete Calendar.
- Confirm the deletion (if prompted) and close Outlook.
- Restart Outlook and go to the Calendar section.
- Click the Open Calendar button in the top ribbon menu and choose From Address Book.
- Locate and select the shared calendar you want to sync with Outlook and click OK.
- Then, go to Send/Receive tab and click Send/Receive all folders.
Check if the shared calendar is now syncing properly with Outlook.
Solution 3: Update Outlook and Windows
Using outdated version of Outlook or related software can lead to compatibility and sync issues. To ensure smooth synchronization, make sure to update your Windows OS and Outlook client. The steps are as follows:
- Open Outlook and go to File > Office Account > Update Options > Update Now. This will check for any available updates.
- Continue to follow the on-screen instructions to download and install the latest Outlook updates. If the update option is unavailable, download and install the latest Windows update. This may download the Outlook updates and fix the synchronization problem with shared calendars.
- After the update, restart your system and open Outlook. Check if the shared calendar is now syncing properly.
Solution 4: Clear RoamCache Files
Accumulated cache and temporary files can interfere with the Outlook synchronization process and lead to sync errors and issues. Clearing these files can help resolve the issue.
The steps to clear the temporary files are as follows:
- Close Outlook and all other related processes. Make sure Outlook or any of the linked apps, such as Skype for Business, Lync, etc. are not running in the background.
- Press Windows Key + R, type %temp% (without quotes), and press Enter.
- Select all files and folders in the Temp folder and delete them.
- Press Windows + R again, type %appdata% (without quotes), and click OK. Delete all the temporary files and folders related to MS Office.
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